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Solar Cutters Privacy Policy
Last updated: August 19th 2025
Solar Cutters Pty Ltd (ABN 60 622 166 705) (“Solar Cutters”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect
We may collect the following types of information:
Personal Information (when you voluntarily provide it):
  • Name, email, phone number, postal address
  • Company details 
  • Membership and certification records 
  • Payment information (processed securely via third-party payment providers; we do not store credit card details)
Non-Personal Information (automatically collected):
  • Browser type, device type, operating system
  • Website usage statistics (via cookies, analytics, and similar technologies)

2. How We Use Your Information
We may use your information to:
  • Provide and manage your Solar Cutters Membership
  • Register you for events, roadshows, and training sessions
  • Communicate with you about updates, events, offers, and industry news
  • Improve our website, services, and member experience
  • Fulfil our legal and regulatory obligations

3. Sharing Your Information
We will never sell your personal information.
We may share your information with:
  • Event partners and sponsors (only where you’ve given permission, e.g. when registering for an event)
  • Third-party service providers that support our operations, including:
    • Eventbrite (event registration and ticketing)
    • Mailchimp / marketing platforms (email communications)
    • Payment providers (Stripe, PayPal, Xero)
    • Cloud hosting and IT support providers
  • Regulatory bodies where required by law
All third parties we work with are required to handle your data securely and in line with Australian privacy laws.

4. Cookies & Analytics
Our website may use cookies and tracking technologies  to understand visitor behaviour and improve user experience. You can control cookies through your browser settings.

5. How We Protect Your Information
  • Personal data is transmitted over secure, encrypted connections.
  • Access to your information is restricted to authorised staff and contractors with a business need to know.
  • We regularly review our security practices to protect against unauthorised access or disclosure.

6. Your Rights
As a Solar Cutters member or website user, you have the right to:
  • Access the personal information we hold about you
  • Request corrections to your information
  • Withdraw consent to communications at any time 
  • Request deletion of your personal information, subject to legal and contractual obligations

7. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.

8. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Solar Cutters Pty Ltd
Unit 1/95 Wellington Street
St Kilda, VIC, 3182
ABN 60 622 166 705
info@solarcutters.com